SERVICENOW CONSULTING
Accelerate Modernization with Low-code App Development
Government agencies are rapidly adopting low-code platforms like ServiceNow to reduce costs, speed up modernization, automate workflows, improve integration, and increase collaboration and visibility. We retain an experienced team of ServiceNow platform and solutions architects, engineers, and developers with a successful track record serving federal civilian and defense agencies.
ServiceNow experts with extensive experience:
System and app modernization using ServiceNow
Business process realignment and process mining
Optimized operations and automated workflows
Scalable and secure system configuration and design
Enterprise-wide system and data integration
Customized dashboards, reports and metrics for actionable insights
SERVICENOW CAPABILITIES
ServiceNow and Nuvelo Application Development
Modernize and transform your apps with low-code app development
- ServiceNow and Nuvolo custom development and implementation
- Optimization, integration and project management
- Expert assessments, vendor solutions and strategic planning
- Go live, training and managed services
Deploy & optimize ServiceNow solutions:
- IT Service Management
- IT Operations Management
- IT Asset Management
- Security Operations
- Governance, Risk & Compliance
- HR Service Delivery
- Workplace Service Delivery
Deploy & integrate Nuvolo solutions:
- Facilities Maintenance
- Space Management
- Real Estate
- Capital Planning
- Capital Projects
- Operational Technology Security
- Sustainability
PROVEN SERVICENOW EXPERTISE
20+
Technical staff certified in IT Service Management
20+
Design & development staff with ServiceNow expertise
16+
Years of modernization
past performance
75+
Technical staff
with clearances
Certified System Administrator
Certified Application Developer
Certified Implementation Specialist
ServiceNow Platform & Solutions Architects
ServiceNow Engineers & Developers
RECENT PROJECTS
Built Integrated Facility Asset Management System on ServiceNow
Designed system to efficiently manage assets, automate processes and view real-time updates
Highlights of Our Work
- Stakeholders sessions to understand how they’ll use the system and process mining
- Planned requirements, system configuration and design, data migration and integration
- Built easy-to-use, enterprise solution with connected workplace architecture
- Led “day-in-the-life” workshops to train users on how to use the systems
- Monitor, manage and enhance features to meet evolving needs and deliver value
Results to Date
- Reduced costs using ServiceNow built-in scalability, self-configurable forms, end-user self-service, analytics, reporting and mobile-first approach
- Automated maintenance processes and automatically assign work orders
- Geolocate technicians, view offline and online work orders and track SLAs
- Visibility of on-time, service turnaround and budget performance metrics real-time
- Improved decision making, data management and asset management efficiency